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Frequently Asked Questions – FAQs 1300textus

Why use a 1300 TEXT US Phoneword?

It is proven that people recall names 5.5 times more than numbers. So all your clients and prospective clients have to remember is your business name (should you choose your business name as your 1300 TEXT US Phoneword) and TEXT it to 1300 TEXT US, and they have made contact with you.

We also now live in a world where people prefer to use the TEXT message. Australians are estimated to send 10 billion text messages this year.

How do I receive the sales/job lead?

Each sales/job lead (TEXT message) sent to your 1300 TEXT US Phoneword is immediately forwarded to your email account and mobile phone.

What will I receive in my email account?

The full contents of the message, whether that simply is your 1300 TEXT US Phoneword, or your 1300 TEXT US Phoneword plus some detail from the enquirer. You will also receive the contact number of the enquirer, enabling you to call them back.

Does the sender of the TEXT message receive a response?

Each time someone sends a sales/job lead to your 1300 TEXT US Phoneword they will immediately receive your personalised automated response.

When you acquire your 1300 TEXT US Phoneword you will be asked to write your automated reply.

We recommend that your automated response be signed off with your web address should you have one. For example:

**ACME TRADING** Thank you for your enquiry, one of our consultants will contact you shortly. See our web site for daily specials. www.acmetrading.com.au

How long can my automated response be?

Maximum length of your automated response is 160 characters.

Can I change my automated response?

Yes you can change your automated response as often as you wish. We recommend that you use this capability to advise enquirers; if you are on holiday and when you will return, highlight current special offers, etc.

To change your automated reply, simply write to us at info@smarter1300.com

Do I pay for incoming TEXT messages to my 1300 TEXT US Phoneword?

There are no additional payments required on our Capped Plans. On all Capped Plans the following is included in your monthly fee:
  • The incoming sales / job lead
  • Your personalised Automated Response sent via Text Message to the enquirer
  • Forwarding of the sales / job lead to your email
  • Forwarding of the sales / job lead via Text message to your mobile phone
  • A log of all sales / job leads received, including time and date of receipt, and the contact number of the sales / job lead

How much will it cost the enquirer to send a TEXT message to my 1300 TEXT US Phoneword?

Standard TEXT rates apply to the enquirer.

Will my 1300 TEXT US Phoneword be unique?

Once you have secured your 1300 TEXT US Phoneword it is yours and yours alone to use and advertise.

Do I have to use my business name as my 1300 TEXT US Phoneword?

No, you can choose the 1300 TEXT US Phoneword that you believe best suits your requirements.

SMARTER 1300, the company that brings you 1300 TEXT US Phonewords is offering “generic” Phonewords in its “Platinum” package.

For example, you may wish to have the 1300 TEXT US Phoneword that is a simple generic word; plumber, painter, cleaner, etc. Check out our package offerings.

Or you could even use your name, eg. Dave, Sarah, John, Stephen, Susan, etc.

Can anyone send a TEXT message to my 1300 TEXT US Phoneword?

All Telstra and Optus subscribers can send a TEXT message to your 1300 TEXT US Phoneword. To date Vodafone has not enabled this functionality.

How do I advertise my 1300 TEXT US Phoneword?

We know you need to advertise your 1300 TEXT US Phoneword, so we provide you with an advertising package containing, 2 x A3 & 2 x A4 1300 TEXT US signs, plus a soft copy version of your unique 1300 TEXT US Phoneword.

The signs are for placement on your business vehicles, shop front, etc. while the soft copy version allows you to place it on your; web site, directory listings (eg. TrueLocal), print media advertising, business stationery, etc.

How can I get more 1300 TEXT US Signs?

If you want more signs you can purchase additional Advertising Packages by simply contacting us.

 
   

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