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Features

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Provide informative Automated Responses Based on Enquireres SMS/TEXT MESSAGE Content/Heading

Keyword Automated Response

  • SMARTER 1300 enables you to set up Automated Responses for specific keywords contained in any incoming TEXT message to your 13, 1300 or 1800 number using SMARTER 1300 application capabilities.
  • This gives you multiple Automated Responses depending on any Keywords found in the incoming TEXT message by SMARTER 1300.
  • Your business can have a standard Automated Response, and multiple Keyword responses.

 

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Logging & Recording of Inbound TEXT Messages

  • SMARTER 1300 logs and records all inbound TEXT messages.
  • Details held and recorded:
    • Mobile Number
    • Time and Date of incoming TEXT message
    • Content of incoming TEXT Message

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Reporting Features at Your Fingertips

  • All TEXT messages, inbound and outbound are logged in your SMARTER 1300 account
  • SMARTER 1300 reporting features are virtually endless, you can search and analyse your TEXT messages (inbound and outbound). You can search based on:
    • Mobile Number
    • Time Period
    • Keyword
  • Reports are produced in MS Excel format for ease of use and analysis.

Outbound Capabilities / Features

  • SMARTER 1300 provides you with the complete TEXT message business tool by providing, not only inbound TEXT message capabilities, but also the ability to send TEXT messages to your clients from your SMARTER 1300 Account, via your internet connection.
  • Send TEXT message appointment reminders
  • Send personalised overdue account reminders to multiple mobiles
  • Schedule TEXT messages for delivery in advance; TEXT Messages are then sent at your predetermined date and time.
  • All replies to outbound messages are recorded, logged and forwarded to your nominated email account.

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